Cookie Policy
Last Updated: February 2025
At Nova Flow (“we,” “our,” or “us”), we use cookies and similar technologies to enhance your experience on our website and to understand how our site is used. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites recognise your device and store certain information about your preferences or past actions.
2. Types of Cookies We Use
We use the following categories of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences or filling out forms.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, and whether users encounter errors. This helps us improve our site’s performance and user experience.
- Functional Cookies: These cookies allow our website to remember your choices (such as your username, language, or region) to provide enhanced functionality and personalisation.
- Targeting or Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. They are usually placed by third-party advertisers with our permission.
3. How We Use Cookies
We use cookies to:
- Ensure the proper functionality of our website.
- Remember your preferences and improve your browsing experience.
- Analyse traffic and user behavior to optimise our website.
- Serve tailored advertisements based on your interests.
4. Third-Party Cookies
Some cookies on our website are set by third parties, such as analytics providers and advertisers. These third parties may use the information collected through cookies in accordance with their own privacy policies. We do not control these third-party cookies.
5. Managing Your Cookie Preferences
You can manage your cookie preferences in the following ways:
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our website.
- Cookie Banner: When you first visit our website, you will see a cookie banner allowing you to accept or customise your cookie preferences.
- Opt-Out Tools: For specific cookies, such as those used for targeted advertising, you may opt out through tools like the Network Advertising Initiative’s Opt-Out Tool or Your Online Choices.
6. How Long Are Cookies Stored?
The duration for which a cookie remains on your device depends on its type:
- Session Cookies: These are temporary cookies that are deleted when you close your browser.
- Persistent Cookies: These remain on your device until they expire or are manually deleted.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
Nova Flow
Business Central, 2 Union Square, Darlington, County Durham, DL1 1GL, United Kingdom
Email: info@novaflow.uk